Accessibility statement for Sold a vehicle to the motor trade

This accessibility statement applies to the service for sold a vehicle to the motor trade

This website is run by DVLA. We want as many people as possible to be able to use this website. For example, you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: vehicleservices@dvla.gov.uk

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, Email our External Communications team and we will see if we can help, or contact our Contact Centre by:

We’ll consider your request and get back to you in 3 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

DVLA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Content that’s not within the scope of the accessibility regulations

Low Priority WCAG Level AAA

Contrast (Enhanced)

Text elements fail to meet the required threshold for contrast enhanced. To meet WCAG 2.2 guidelines for contrast enhanced, the minimum contrast ration is 7:1 (it is currently 4.8:1)

Colour contrast Enhanced

Colours used failed to meet the required ratios to pass the success criteria WCAG 2.2 AAA.

The colour of the [feedback] link text against the background colour does not meet the recommended ratio to pass WCAG 2.2 AAA. The ratio is currently 5.2:1. The expected ratio is at least 7:1.

Link opens in a new tab

Links were found that opened in a new tab but did not inform users of this functionality.

Preparation of this accessibility statement

This statement was prepared on 20th November 2025. It was last reviewed on 20th November 2025.

This website was last tested on 12 November 2025 against the WCAG 2.2 AA standard. The test was carried out by Digital Accessibility Centre Limited.